Security guards are the first line of defense for hotels and hospitality services. They provide a safe environment for guests and staff, keeping out uninvited guests while protecting hotel and guest property. Let’s take a look at how Security guards help keep hotels safe.
Security Guards Keep Unwanted Guests Out of a Hotel
In general, unwanted guests are non-paying customers. However, they may also include those who have been asked to leave the property or former guests who have been added to “Do Not Rent” protocols. Unwanted guests can potentially cause many problems. These issues can range from minor things like squatting in the lobby for free Wi-Fi to more serious issues like sneaking into the hotel’s complimentary breakfast.
Some situations, like unauthorized people using the pool or gym, can be downright dangerous. Worst of all, the hotel could be liable if these people were to get hurt while using the facilities.
Security guards can provide access control at entrances to the hotel itself as well as specific areas such as dining rooms, pool, and fitness areas. This prevents unwanted guests from entering these areas in the first place keeping the amenities available for the patrons of the hotel.
Security Guards Prevent Hotel Property Theft & Property Damage
Anyone who runs a hotel will tell you that people stealing towels is far more than a joke. Most hotel thefts are thought of as rather innocent by guests. The truth is that an average hotel towel costs around 50 USD and linens make up around 5% of the average hotel’s budget. Luxury hotels face an even higher risk of people stealing big-ticket items like beds and televisions. This is how thefts can threaten the financial well-being of a hotel, hostel, or resort.
Uniformed security guards provide a direct visual deterrent to anyone considering walking out with the hotel’s property. Guards also provide more eyes and ears to stop situations from escalating to property theft or damage. Guards can intervene before the damage is done.
Mobile Patrols for Hotel Parking Facilities
Hotels were recently called “ground zero for auto theft.”
Mobile patrols can cover a lot of areas quickly. They can vary their route and make quick changes which will surprise anyone looking to steal or damage a car parked in the hotel lot or garage.
Roving patrols offer the same type of coverage but do so on foot. They still provide a strong presence bringing another set of eyes and more security to your parking area.
Not only do security guards protect the vehicles in the parking areas, but they also protect guests and staff coming and going to their vehicles. Guards can put a stop to any loitering or criminal behavior that might otherwise be going on in secluded areas of a parking lot.
Security Guards Monitor Staff & Guest Behavior
Security guards are trained to de-escalate situations, and they bring this skill with them to work at hotels. They can help enforce an establishment’s rules and prevent any guest vs. staff confrontations. Guards provide a sense of security to all involved when dealing with unruly guests.
Unfortunately, there are times when a guest must be asked to leave. When this happens security guards can provide excellent assistance to desk agents and management in seeing that these guests leave the property with as little difficulty and drama as possible.
Hire Security Guards for Your Hotel
Security guards are an excellent way to keep your property and guests safe. Guards also give the impression to your guests and the community that safety matters to your hotel enhancing your reputation and deterring bad behavior on your property.
To hire top-notch security guards for your hotel today, call Allstate Security at 619-350-0981 or visit them online for a free quote now.